How can we help?
You can open a Champion Trade account with one of the following:
- Phone number
- Email address
- Social logins (Apple ID, Google account, Facebook account)
Champion Trade supports a password-less signup and login. This means you’ll only need to enter your phone number or email address, and we’ll send you a verification code to log in.
A Wallet is your central hub for managing funds within Champion Trade. You can deposit, store, transfer, and withdraw money using your Wallets.
An Account allows you to access specific services within the Champion Trade ecosystem, such as trading on platforms like MT5, Deriv (coming soon), cTrader, dTrader, or dBot, or engaging in P2P exchanges and investments.
Every Champion Trade user can participate in the referral programme. Simply activate your referral code (in your Profile) to receive a unique URL and code that you can share. When someone signs up for a Champion Trade account using your referral code, you earn commissions based on their trading turnover.
We employ robust security measures and work with trusted financial institutions to safeguard your funds.
You can access our Help Centre, contact us via 24/7 chat support in your local language, or reach out to our customer support team via email at <email address>.
Champion Trade MT5 is a CFD trading platform that gives you access to forex, stocks, stock indices, commodities, cryptocurrencies, and derived indices.
If you change your sign-up phone number or email address, contact our Customer Support team to update your account details.
You can deposit funds by clicking Deposit in your Wallet and following the instructions on screen.
Your Wallet is where you hold your funds. You can transfer funds from your Wallet to your Account to use for trading, investing, etc. You can also transfer funds back to your Wallet from your Account.
Your referral earnings are credited to a dedicated referral Wallet.
KYC stands for Know Your Customer. It's a verification process to ensure the security and integrity of our platform. You will be asked to provide certain identification documents when you activate your trading Account.
You can log in to your Champion Trade MT5 account via the MT5 desktop app, web terminal, or mobile app. You'll need the login ID and server name from your Champion Trade MT5 dashboard. Please use your Champion Trade MT5 password to log in to Champion Trade MT5.
You can change your personal details in the <Personal Details> page.
You can withdraw your funds by clicking Withdraw in your preferred currency Wallet and following the instructions on screen.
You can fund your Account by transferring funds from your Wallet.
You’ll be able to see your referrals in the Reports page in your profile.
EDD stands for Enhanced Due Diligence. It's a more in-depth verification process that may be required for certain clients or transactions.
This difference is because MT5 is a third-party platform that requires its own login credentials. Your Champion Trade MT5 login gives you access to the MT5 platform, while your Champion Trade login gives you access to your Wallets.
Yes, you’ll need to verify your account when you create an MT5 account or when you want to make a withdrawal.
Yes, daily withdrawal limits may apply to your Wallet. Check your Wallet for more information or contact Customer Support.
Transfer the funds back to your Wallet and then withdraw from your Wallet.
With our commission plan, you’ll earn up to 40% commission based on your referrals’ trading turnover.
You'll need to transfer funds from your Wallet to your Champion Trade MT5 account. Just click Transfer in your preferred currency Wallet and set your transfer amount. Transfers are instant and funds will be available in your Champion Trade MT5 account as soon as you complete the transfer.
Verification typically completes within 1 hour. If there’s an issue, we’ll notify you and may ask for a quick resubmission of your documents.
Currently, we support a range of cryptocurrencies including BTC, ETH, and more. You can have multiple Wallets for different currencies.
No, accounts do not have a direct cashier facility. All funding must go through your Wallet.
No, this isn’t possible on Champion Trade MT5.
Yes, two-factor authentication is available. You can set it up in your Account Settings page. Follow the steps on the screen and use a trusted 2FA app.
Yes, you can have multiple currencies in your Champion Trade account. Just click "Add Wallet" in your dashboard to add your favourite currency.
These indicate the operational state of your Account.
- Active: Your Account is fully functional.
- Disabled: Your Account is temporarily unavailable. Contact our support team for assistance.
- Locked: Your Account has been restricted due to security or compliance reasons. Contact Customer Support for assistance.
- Archived: Your Account is no longer active.
Contact Customer Support if your Account is not active.
Contact Customer Support if you want to reactivate your Champion Trade MT5 account.
Before closing your account, please make sure all funds have been withdrawn from all your Wallets. Once you close your account, you won’t have access to these funds.
Click <here> to close your account. If you have any questions, contact our Customer Support team.
You can transfer funds by clicking on Transfer in your preferred currency Wallet and following the instructions on the screen. You can transfer between your own Wallets, to and from your Accounts, and even to other Champion Trade users' Wallets.
Yes, just reach out to Customer Support for assistance with Account reactivation.
Yes, there is a daily transfer limit of USD 250,000.
Crypto deposits and withdrawals will reflect in your respective accounts depending on the blockchain.
Deposits may take a while to be reflected in your Wallet depending on confirmations on the blockchain. The transaction status will be displayed in your transaction list.
In your preferred currency Wallet, you can view past transactions by clicking on Transaction History.
There are many reasons why your Wallet is blocked, including missing KYC or incomplete verification. You’ll need to log in to your Wallet and follow the instructions on screen to unblock your Wallet. Alternatively, you can reach out to our Customer Support team for further assistance.
- Active: Your Wallet is fully functional.
- Disabled: Your Wallet is temporarily unavailable. Contact our support team for assistance.
- Locked: Your Wallet has been restricted due to security or compliance reasons. Contact our support team for assistance.
Archived: Your Wallet is no longer active. You can still access your transaction history for that particular Wallet.
